Help for Students in PA555, Program Evaluation

Also, look for other possible helpful links and files on my web site. Look on the "Resources for Students" page at the links under "Program Evaluation", "Performance Measurement", and "Performance Auditing". Finally, join the PA555 listserv.

• Course Projects and Project Papers

• Alternative Course Project Option

  
  Introduction to Program Evaluation

• Program Evaluation: Outline of Introduction to the Field

• History of Program Evaluation Field - Stages

• Terminology used in Program Evaluation

• Guiding Principles for Evaluators

• Program Evaluation Standards

  
  Performance Measurement

• Portland City Service Efforts and Accomplishments (SEA) Report, 2009

• Administrative Methods of Multnomah County, Oregon, report by the New York Bureau of Municipal Research, 1913

  • Selected quotes from report by the New York Bureau of Municipal Research on the City Government of Portland, 1913

• State and Local Governments' Use of Performance Measures to Improve Service Delivery

• OMB Performance Assessment Rating Tool (PART)

• Service Efforts and Accomplishments Reporting (SEA) Review Guidelines

• Association of Governmental Accountants SEA Program

• OMB Performance Assessment Rating Tool (PART)

• Performance Measures in Portland, GASB case study

• Performance Measures in Oregon, GASB case study

• Performance Measures in Multnomah County, GASB case study

• Oregon Benchmarks and Managing for Results, overview

• Oregon Benchmarks Study

• Oregon Progress Board (state benchmarks)

• Organization and Business Methods of the City Government of Portland, Oregon, report by the New York Bureau of Municipal Research, 1913

• Selected quotes from report by the New York Bureau of Municipal Research on the City Government of Portland, 1913

• Outcome Measurement at the United Way

• Managing for Results (MFR) training slides

• Performance Measurement using Subjective Measures from Citizens, Clients:
  • "Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator"
  • "Using Clients to Evaluate Programs"

  
  Process Evaluation and Qualitative Methods

• Evaluability Assessment

• Process Evaluation Manual

• Process Evaluation Overview

• Empowerment Evaluation

• Combining Qualitative and Quantitative Methods: Paper 1, Paper 2, Paper 3

  
  Impact Evaluation

• Reasons for Failure of Impact (Effectiveness) Program Evaluations

• Research Design, summary of classic Campbell/Stanley framework

• Designing Evaluations, GAO

• Research Methods Knowledge Base, Research Design section

• Research Methods Knowledge Base

• Conducting Quality Impact Evaluations Under Budget, Time, and Data Constraints

• Real World Evaluation: Working under Budget, Time, Data, and Political Constraints

• Threats to Validity: Examples of Evaluation Studies and the Threats to Validity

• Research Design Questions/Scenarios

• Program Evaluation Guidebook: overview of logic models, research designs for impact evaluation, other

• Impact Model Example (Program Logic for the PPB Domestic Violence Reduction Unit)

• Logic Models and Outcome Measurement, on-line self-paced training module

• Research Design Quiz, possible topics

  
  Performance Auditing

• Government Auditing Standards ("Little Yellow Book")

• Auditing Procedures Manual (Multnomah County Auditor's Office)

• Example of an innovative use of correlations and statistical graphics in a performance audit

• Past students who have gone on to work as performance auditors

• Audit Services Division, City of Portland

• Auditor's Office, Multnomah County

• Audits Division, State of Oregon

  
  Benefit-Cost Analysis

• Benefit Cost Analysis, OMB guidelines

• Benefit Cost Analysis, overview

  
  Miscellaneous

• Oregon Program Evaluators Network

• American Evaluation Association

• The Research Methods Knowledge Base

• Basic Guide to Program Evaluation, Free Management Library

• The Evaluation Center, WMU

• Evaluation Checklists

• Program Evaluation Handbook: Principles and Practices

  
  Example Evaluation Studies

• Example Process Evaluation 1

• Example Process Evaluation 2

• Example Impact Evaluation 1

• Example Impact Evaluation 2