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Measurement and Improvement

Date = February 7, 2014
Tags <ESM102><accounting>
Links environmental-indicators.html GPI.html

There's an old adage about measurement and improvement

Lord Kelvin - "If you can not measure it, you can not improve it."

"You can't improve what you can't measure."

Peter Drucker - "you can't manage what you can't measure"

W. Edward Deming - "In God we trust, all others must bring data."

 

But ...

Converse is not generally true: Just because it can be measured doesn't mean it is the right thing to improve.

W. Edward Deming - "The most important things cannot be measured."

Ability to measure shouldn't be a justification for focusing on measurements instead of trying to understand the entire problem.

Zac Brown Band - "There's no dollar sign on a peace of mind ..." - (so let's drink some beer and eat fried chicken)