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| OAM FAQ |
OAM : The Odin Account ManagerBrought to you by the Office of Information Technologies
Frequently Asked Questions (this page in progress)
What are the benefits of using OAM?
OAM is currently going through a phased rollout with internal testers going first. If you are one of the test groups, you will be invited to OAM yourself. Watch for an advertising campaign soon. What users are being controlled by OAM? During the initial roll out, only users who exist in Banner will be controlled by OAM. (ie: You are either a PSU student who is registered for classes in Banner or a PSU employee who is in Banner.) At a later date, sponsored accounts will be brought under OAM control as well. OAM stands for Odin Account Manager. Odin is the historical name for PSU’s computer network accounts. This is a homage to PSU’s mascot, the Vikings. Will the e-mail address I register with OAM be used for spamming by PSU? PSU has implemented an electronic communications policy that will affect official correspondence from administrative units at PSU to students and employees. Direct e-mail (which OAM will enable by requiring e-mail address registration) and the PSU Portal (coming shortly) will be avenues PSU will use to contact you directly - instead of using paper mail. We do not expect to see this registered e-mail address to be used for blanket e-mail notifications except in the case of an emergency. Must all existing users convert to OAM? Yes. Eventually all users will manage their accounts through OAM. Can I get OAMed and not have my password synchronized? No, registering with OAM means that all your passwords will be synchronized. Why is it necessary to force me to change my password when I get OAMed? OAM needs to syncronize passwords across a number of different accounts. Since these passwords are usually not the same prior to OAM-ing, and we do not know what they are, OAM requires specifying a new password when getting started. I have a favorite password. Can I keep reusing it? OAM will remember the past 10 passwords you have used. You will not be able to reuse a password until it has rotated out of the 10 remembered passwords. I forgot my password. Can I recover my old one? You cannot recover your old password but you may certainly reset it to a new one. Enter your username or PSU ID at the OAM login screen and click on “Forgot my Password.” You will be prompted with your authentication questions. When my Banweb password expires, will that automatically also expire my password everywhere? Not directly. However, attempting to use Banweb after your password has expired there will force you to change your password, which in turn sends you to OAM. Changing your password in OAM will then send the new password out everywhere. What is different with using Banweb after I have been OAMed? You will find your Banweb password is now the same password you use on many other systems at PSU. You will now be able to use your Odin ID to log into Banweb (in addition to using your PSU ID Number). What is a Preferred E-mail Address? Usually, your e-mail address at PSU is of the form OdinID@pdx.edu. OAM allows you to also select an additional, more descriptive, e-mail address for PSU which is comprised of your first and last names. Mail to you at PSU can also be addressed to you at this preferred address. What is a Mail Forwarding Address in OAM? By default, mail to your Odin Account is delivered to a local e-mail box at PSU. That mailbox may be accessed using webmail or the mail program of your choice. If you wish to forward all the e-mail you receive to your Odin Account to an external mail address, you may specify that using OAM in the User Account Attributes section. Setting up mail forwarding using OAM will redirect all mail received to your Odin Account to your external mail account. Make sure you verify that the forwarding is working. I OAMed myself and my computer tells me I'm locked out Changing a password via OAM (or any other external method) sometimes triggers an interaction with network security measures in place for brute-force attacks on user accounts. It seems to only impact a very small subset of users who have open network shares to OIT resources. The lockout is temporary and will be released quickly. If this happens to you after OAMing yourself (or using OAM to change your password), please logout and wait 5 minutes before logging back in. Although this only affects a few users, as a general precaution, we recommend that you save and close any open applications prior to OAMing (or changing your password) and log out afterwards. I can't get into my e-mail after I OAMed myself If you set up your mail program to remember your password, it will not have the new password you set when you OAMed yourself. Consequently, your mail program will be attempting to connect with your old password and failing. You will need to reset your mail program's saved password to your new password. What happens to my accounts if OAM goes down? Nothing. Except for when you are making changes to your account settings via OAM, your accounts are not dependent on OAM. You should be able to use your various OAM controlled accounts even if OAM is down. The only thing you won't be able to do is change your password, which will require OAM to be up and running.
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OAM ROLLOUT If you have an Odin Account and want to synchronize your passwords and use the portal, please visit OAM at oam.pdx.edu. If you have OAMed yourself, visit the Portland State portal at myPSU.
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